OLIVE ESS - Complete Gateway for Employee Self Service

Privacy Policy

Introduction

Olive is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose and safeguard your information when you use our mobile app and website (collectively, the Services ). By using our Services, you agree to the collection and use of information in accordance with this policy. Olive ESS Mobile App is intended to be used for the employees of the Companies (referred as Customers ) of our flagship application Olive SQL HRMS and not applicable for the users who has not purchased the Olive SQL HRMS application.

At OLIVE ESS, one of our main priorities is the privacy of our customers. This Privacy Policy document contains types of information that is collected and recorded by OLIVE ESS and how we use it.

This Privacy Policy for End Users describes our practices with respect to our customers employees, staff and/or any individuals using the Platform on behalf of the Customer ( User , you or your ), and describes the ways in which the Customer typically handles via the Platform identified or identifiable data ( personal data or personal information ) relating to you."

Information We Collect

• Personal Information: We may collect personal information that you provide to us directly, such as your name, email address, phone number.
• Usage Data / Log Files: We may collect information about how you access and use our Services, including your device information, IP address, Internet Service Provider (ISPs), browser type and usage patterns.
• Cookies and Tracking Technologies: We use cookies and similar tracking technologies to monitor activity on our Services and store certain information.
• Data Information: The data collected from the App (progressive web application) is stored inside the App only which is developed with all the security compliance and no information is stored in the user s device.

How We Use Your Information

We may use the information we collect for various purposes, including:

• To provide, maintain, and improve our Services.
• To process transactions and send you related information.
• To communicate with you, including sending updates.
• To monitor usage and analyse trends, administering the app, tracking users' movement on the app and gathering demographic information to improve user experience.

Disclosure of Your Information

We may share your information in the following situations:

• With Service Providers: We may share your information with third-party vendors, contractors, and service providers who perform services on our behalf.
• Our Partners

Some of the advertisers in some mobile OS of Android or Ios devices, may use cookies and web beacons. Google may also use the data information for advertising purpose. You may check their privacy policy using the below link. https://policies.google.com/technologies/ads

Third Party Privacy Policies

Note that OLIVE ESS has no access to or control over these cookies that are used by third-party advertisers.

OLIVE ESS's Privacy Policy does not apply to other advertisers or websites. Thus, we are advising you to consult the respective Privacy Policies of these third-party ad servers for more detailed information. It may include their practices and instructions about how to opt-out of certain options.

• For Legal Reasons: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
• Business Transfers: In the event of a merger, acquisition, or asset sale, your information may be transferred as part of that transaction.

Security of Your Information

We take reasonable measures to protect your information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee its absolute security.

User Credentials All the user credentials such as passwords, used on the system are encrypted (salted) and never stored in plain text. Our system logs are filtered so nobody has access to your sensitive data through the logs.

Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal information:

• The right to access, correct, or delete your personal information.
• The right to object to or restrict the processing of your data.
• The right to data portability.

Children s Privacy

Our App and Services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page with an updated effective date.

Contact Us

If you have any questions about this Privacy Policy or our practices, please contact us at: info@olivemiddleeast.com

Online Privacy Policy Only

This Privacy Policy applies only to our online activities and is valid for visitors to our App with regards to the information that they share and/or collect in OLIVE ESS. This policy is not applicable to any information collected offline or via channels other than this app.

Consent

By using our app, you hereby consent to our Privacy Policy and agree to its Terms and Conditions.

The last updated on October 10, 2024.